BPO & KPO

Organizations need to be more efficient, effective and agile to address the dynamic business environment. They need customer-centric processes with a focus on innovation, flexibility and integration with technology.

Karma InfotechBusiness Process Outsourcing (BPO) Services and Knowledge Process Outsourcing (KPO) will help you drive business excellence and get real-time process insights.

Our services are driven by

1. Cost and Quality

2. Operation Excellence

3. Business Outcome

4. Business Process as a service

Services provided under BPO and KPO are,

1. Data entry, Data processing and Data conversion

2. Voice Inbound and Outbound services

3. Lead Generation

4. Tele-Sales

5. Marketing Support - Bulk Mailing, Campaign Management (Online & Offline )

6. Call Center services

We provide services across various Verticles like BFSI, Telecom and Media, Retail, Manufacturing and Logistics & Supply Chain